Billing Terms and Conditions

We accept payment via:

Paypal

Currency:

All transactions on our shop are processed in USD (United States Dollar).

Tax Calculation:

Please be informed that taxes, if any, will be calculated and added to the price during the checkout process. Therefore, there will be no sales tax.

Payment Security:

Your payment security is our priority. All payment transactions are encrypted and securely processed to protect your personal and financial information. 

Payment Authorization:

By placing an order on our shop, you authorize us to charge the designated payment method for the total amount of your order, including applicable taxes and shipping fees (if any).

Order Confirmation:

Once your payment is successfully processed, you will receive an order confirmation email to the address provided during checkout. This email will contain details of your order, including the items purchased, total amount paid, and shipping information.

Payment Disputes:

In the event of a payment dispute or unauthorized transaction, please contact our customer care team for prompt assistance. 

Payment Processing Time:

Payments are typically processed immediately upon placing an order. However, please allow up to 1-2 business days for payment processing in some cases.

Payment Failure:

Please check the payment information you provided during checkout again, or try using an alternative payment method, if for any reason your payment is not completed. For assistance, if the problem continues, please get in touch with your financial institution or our customer support team.

Payment Policy Updates:

We reserve the right to update or modify this payment policy at any time without prior notice. Please review this policy periodically for any changes.

For any questions, please contact us.

Store Name: Saksham Gems
Trade Name: Saksham Gems
Company Registration Number: 08762256791
VAT: 08AJIPK1385P1ZL
Business Address: 2788, Ghee Walo Ka Rasta, Dara Market, Pink City, Jaipur, Rajasthan 302003, India
Phone: +91 82095 86205
Email: info@sakshamgems.com
Business Hours: Our customer service hours are from 10:00 AM to 6:00 PM, Monday to Saturday (IST)
Order Cut-off Time: 6:00 PM (IST)